Terms of Service
Terms of Service
Welcome to petstore1.com. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
- General Conditions
1.1. By using our website and services, you represent that you are at least the age of majority in your country, state, or province of residence.
1.2. We reserve the right to refuse service to anyone for any reason at any time.
1.3. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
- Products and Services
2.1. We strive to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor’s display of any color will be accurate.
2.2. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
2.3. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
- Orders and Payments
3.1. By placing an order, you agree to provide current, complete, and accurate purchase and account information.
3.2. We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
3.3. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
- Shipping and Delivery
4.1. We offer free shipping on orders that meet the following criteria:
- Orders totaling 0.99 Singapore Dollars or more.
- Orders totaling 5 Euros or more.
4.2. Shipping times may vary based on your location and the availability of products. We are not responsible for delays caused by the shipping carrier or customs clearance.
- Returns and Exchanges
5.1. Our return and exchange policy is designed to be fair and transparent. Products must be returned in their original condition, without any defects or damage. Returns and exchanges must be initiated within 14 days of receiving the product for customers and within 7 days for US customers.
5.2. For more details, please refer to our Return and Exchange Policy section.
- Intellectual Property
6.1. All content included on our website, such as text, graphics, logos, images, and software, is the property ofpetstore1.com or its content suppliers and is protected by international copyright laws.
6.2. You may not use any of our trademarks or trade dress without our prior written consent.
- Limitation of Liability
7.1. To the fullest extent permitted by law, petstore1.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our services; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the services; and/or (f) the defamatory, offensive, or illegal conduct of any third party.
- Indemnification
8.1. You agree to indemnify, defend, and hold harmless petstore1.com and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
- Governing Law
9.1. These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction in which petstore1.com is established, without regard to its conflict of law principles.
- Changes to Terms of Service
10.1. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
- Contact Information
Questions about the Terms of Service should be sent to us at atpetstore@picksamazon.com
