FAQs

Yes, we offer free shipping on orders that meet the following criteria:

Our return and exchange policy is fair and transparent. Products must be returned in their original condition, without any defects or damage. Customers must initiate returns and exchanges within 60 days of receiving the product. For more details, please refer to our Return and Exchange Policy section.

Once we receive the returned product, our team will inspect it to ensure it meets the return criteria. If the product is in its original condition and without any defects, we will process your refund or exchange within 5-7 business days. Refunds will be issued to the original payment method used during the purchase.

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been processed or shipped cannot be changed or canceled.

Once your order has been shipped, we will send you a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on the carrier’s website.